
TERMS AND CONDITIONS
E-commerce Platform Registration Agreement
This agreement is between you and this website (URL: The contract between the owner of www.LovesBracelet.com (LovesBracelet Company) regarding website services and related matters, please carefully read this registration agreement, which constitutes a legally binding document for both parties.
Article 1 Confirmation and Acceptance of Service Terms
1.1 The ownership and operation rights of all electronic services on this website belong to LovesBracelet Company. Members must agree to all registration agreement terms and complete the registration process in order to become official members (i.e. members) of this website. Member confirmation: The terms of this agreement are a contract that deals with the rights and obligations of both parties, and are always valid. If there are mandatory legal provisions or special agreements between the two parties, they shall be followed.
1.2 If a member clicks to agree to this agreement, it shall be deemed that the member confirms that they have the corresponding rights and abilities to enjoy the services of this website, book shipping and make payments, and can assume corresponding legal responsibilities.
1.3 LovesBracelet reserves the right to independently decide, within the limits permitted by law, to refuse service, close member accounts, clear or edit content, or cancel orders.
Article 2 Member Information
2.1 Members shall provide their registration information to this website in good faith. Members agree that the registration information provided is true, accurate, complete, legal and valid. If there are any changes to their registration information, they shall update it in a timely manner. If the registration information provided by a member is illegal, untrue, inaccurate, or incomplete, the member shall bear the corresponding responsibilities and consequences arising therefrom, and LovesBracelet Company reserves the right to terminate the member’s use of various services on the website.
2.2 If a member engages in browsing, booking, or other activities on the website that involve the member’s real name/name, mailing address, contact phone number, email address, or other private information, this website will strictly keep it confidential. Unless authorized by the ember or otherwise provided by law, this website will not disclose the member’s private information to the outside world.
2.3After successful membership registration, account information such as member name and password will be generated, and you can change your password according to website regulations. Members should carefully and reasonably store and use their membership name and password. If members discover any illegal use of their membership account or security vulnerabilities, please immediately notify the website and report to the public security organs.
2.4 Members agree that LovesBracelet Company has the right to periodically send order information, promotional activities, and other notifications to members through email, SMS, or phone calls.
2.5 Members shall not lend their accounts obtained through registration on this website to others for use. Otherwise, members shall bear all responsibilities arising from this and shall be jointly and severally liable with the actual users.
Article 3 Members’ Legal Obligations in Words and Actions
This agreement is formulated in accordance with relevant national laws, regulations, and rules. Members agree to strictly abide by the following obligations:
(1) Do not use this website to engage in illegal activities, and do not transport goods prohibited by national laws;
(2) Not allowed to transmit or publish: speech that incites resistance, undermines the implementation of the Constitution, laws, and administrative regulations, incites subversion of state power, overthrows the socialist system, incites separatism and undermines national unity, incites ethnic hatred, discrimination, and undermines ethnic unity;
(3) Do not use this website to engage in illegal and criminal activities such as money laundering, stealing trade secrets, and stealing personal information;
(4) Do not interfere with the normal operation of this website, and do not invade this website or the national computer information system;
(5) Do not transmit or publish any illegal, harassing, defamatory, insulting, intimidating, harmful, vulgar, obscene, uncivilized or other information materials;
(6) Not allowed to transmit or publish information, materials or statements that harm the national public interest and involve national security;
(7) Do not incite others to engage in the prohibited behaviors under this article;
(8) Do not use the account registered on this website for profit-making business activities;
(9) Do not publish any content that infringes on the intellectual property or legal rights of others, such as copyrights, trademarks, etc;
Members should pay attention to and comply with various legal rules and regulations published or modified by this website from time to time.
This website reserves the right to delete any information that does not comply with legal policies or is untrue without notifying members.
If a member fails to comply with the above regulations, this website has the right to make independent judgments and take measures such as suspending or closing the member account. Members shall bear legal responsibility for their online speech and behavior.
Article 4 Ownership and Intellectual Property Terms
4.1 Once a member accepts this agreement, it means that the member voluntarily transfers all transferable rights, such as copyright property rights (including but not limited to reproduction rights, distribution rights, rental rights, exhibition rights, performance rights, screening rights, broadcasting rights, information network dissemination rights, filming rights, adaptation rights, translation rights, compilation rights, and other transferable rights that should be enjoyed by the copyright owner), of any form of information content (including but not limited to customer reviews, customer consultations, various topic articles, etc.) published on this site at any time to LovesBracelet company exclusively and irrevocably. The member agrees that LovesBracelet company has the right to infringe on any subject’s rights. Initiate a separate lawsuit.
4.2 This agreement constitutes a written agreement for the transfer of copyright and other rights as stipulated by law, and its effectiveness extends to any copyrighted content published by the member on the LovesBracelet website, whether such content was formed before or after the signing of this agreement.
4.3 The member agrees and fully understands the terms of this agreement, and undertakes not to publish or authorize any other party to use the information already published on this site in any form (including but limited to use on various websites and media).
4.4 LovesBracelet Company is the creator of this website and owns the copyright and other legal rights to the content and resources of this website. It is protected by national laws and has the right to modify this agreement and the content of this website from time to time, and post it on this website without further notice to members. To the maximum extent permitted by law, LovesBracelet Company has the right to interpret this agreement and the content of this website.
4.5 Unless otherwise required by law, without the explicit written permission of LovesBracelet Company, no unit or individual shall illegally copy, reproduce, quote, link, crawl or use the information content of this website in whole or in part in any way. Otherwise, LovesBracelet Company has the right to pursue legal responsibility.
The information and materials published on this website, such as text, charts, logos, button icons, images, sound file clips, digital downloads, data editing, and software, are the property of LovesBracelet or its content providers and are protected by Chinese and international copyright laws. The compilation of all content on this site is the exclusive property of LovesBracelet Company and is protected by international copyright law. All software on this site is the property of LovesBracelet or its affiliates or software suppliers, and is protected by international copyright law.
Article 5 Limitation of Liability and Non Commitment Guarantee
Unless otherwise specified in writing, this website and all information, content, materials, products (including software), and services contained within or otherwise provided to you through this website are provided on an “as is” and “as is” basis.
Unless otherwise expressly stated in writing, LovesBracelet makes no form, express or implied representation or warranty (except as otherwise provided by the laws of the People’s Republic of China) regarding the operation of this website and the information, content, materials, products (including software) or services contained on this website.
LovesBracelet Company does not guarantee that all information, content, materials, products (including software) and services contained on this site or provided to you through this site in any other way, its servers, or electronic correspondence sent from this site, are free from viruses or other harmful substances.
If the sales system of this website crashes or cannot be used normally due to force majeure or other reasons beyond the control of this website, resulting in the inability to complete online transactions or the loss of relevant information, records, etc., LovesBracelet Company will make reasonable efforts to assist in handling the aftermath.
Article 6 Agreement Update and Member Attention Obligations
According to changes in national laws and regulations and website operation needs, LovesBracelet Company has the right to modify the terms of this agreement from time to time. Once the modified agreement is posted on this website, it will take effect and replace the original agreement. Members can log in at any time to view the latest agreement; Members have the obligation to pay attention to and read the latest version of the agreement and website announcements from time to time. If the member does not agree to the updated agreement, they may and should immediately stop accepting the services provided by LovesBracelet Company’s website under this agreement; If a member continues to use the services provided by this website, it shall be deemed that they agree to the updated agreement. LovesBracelet recommends that you read this agreement and the announcements on this website before using it. If any provision of this Agreement is deemed null and void or unenforceable for any reason, such provision shall be deemed severable and shall not affect the validity and enforceability of any other provision.
Article 7 Jurisdiction and Application of Law
The conclusion, execution, interpretation, and dispute resolution of this agreement shall be governed by the effective laws applicable in the mainland of the People’s Republic of China (excluding its conflict of laws rules). In the event of any conflict between this agreement and applicable laws, these terms shall be fully reinterpreted in accordance with legal provisions, while other valid terms shall remain in effect. If there is any dispute between the contracting parties regarding the content or implementation of this agreement, both parties shall make every effort to resolve it through friendly consultation; If negotiation fails, either party may file a lawsuit with the district court where LovesBracelet company is located.
Merchant after-sales service standards
A、 Overview of after-sales service:
1. After sales service includes: service content such as the wearing method of the product; Handling customer requests for product returns or exchanges; Handling other complaints related to after-sales service.
2. Principle: For products sold by merchants who join LovesBracelet, the after-sales service will be reviewed and processed by the merchants in accordance with relevant after-sales service policies. Merchants should provide corresponding after-sales service according to the agreement or rules. If consensus cannot be reached through negotiation, please contact online customer service for coordination.
3. Seller response time:
LovesBracelet customer service has clarified the timeliness of after-sales service responses to customers. To ensure a good customer experience, the seller should promptly respond to customer requests for after-sales service by sending relevant information and emails to LovesBracelet according to the following time requirements, so that LovesBracelet can respond to customer requests for after-sales service based on the seller’s opinions:
3.1 Email: When the seller receives various inquiries and questions from LovesBracelet customer service regarding customers, the response time is guaranteed to be within 24 hours. If it is not within working hours, the response time will be the next day;
3.2 Legal consequences of failure to reply on time: If the seller fails to reply with a handling opinion within the prescribed time, it shall be deemed that the seller has no objection to the customer’s after-sales service. LovesBracelet has the right to reply with a handling opinion as requested by the customer, and the seller shall provide after-sales service to the customer in accordance with LovesBracelet’s handling opinion. Any losses or additional expenses that may arise as a result shall be borne by the seller.
4. Ways to contact the seller:
4.1 Customer Contact with Seller: During the pre-sales and after-sales service of the product, customers need to contact the seller. Customers can use the LovesBracelet online customer service tool to contact the seller. The seller should pay attention to checking and reply to feedback according to the time limit requirements in Article 3 of this chapter, in order to provide after-sales service for customers;
4.2 LovesBracelet Customer Service Contact Seller: When handling after-sales service, LovesBracelet customer service needs to contact the seller. Based on the type of product and the severity of the after-sales service issue, LovesBracelet customer service will contact the seller via email (the seller’s system records the email address). The seller should pay attention to checking and respond to feedback according to the time limit requirements in Article 3 of this chapter, in order to provide after-sales service for customers.
B、 After sales service processing procedure:
1. Return process
1.1 Customer initiated returns
1.2 LovesBracelet customer service return operation
1.3 For customers with special reasons for returns, they should directly contact LovesBracelet customer service and confirm with the seller. The seller should respond to the corresponding opinions within the time limit specified in Article 3 of this chapter; If the seller fails to respond to the feedback within the time limit, LovesBracelet shall handle it in accordance with Article 3, Clause 3.2 of this chapter.
2. Exchange process
The customer initiates a return and places a new order for the correct product. After the seller receives the replacement product, they resend it to the customer.
3. Repair process
Seller Collection
